Claim for Damages
Claim for damages for injury or damage sustained to your vehicle or property on a highway
To complete your claim you will need:
- The reference number of the fault you suspect caused damage reported in our FixMyStreet system. If you haven’t done this you can report a fault now
- the exact location of the incident with reference to an adjacent building or landmark
- a full description of the incident - time, date and weather conditions
If you are claiming for vehicle damage:
- detail of the damage caused, and an independent estimate for repair (unless repair was required immediately, such as a damaged windscreen when you will need to provide a copy of the receipt)
- copy of vehicle ownership (V5)
- copy of current insurance certificate
If you are claiming for property damage:
- your insurance certificate
- details of the damaged caused
- copies of estimates or receipted invoices for repairs
If you are claiming for personal injury:
- details of the injury you sustained
- your National Insurance number
- your date of birth
- details of any medical attention you received in relation to your claim
- details of your earnings if your claim involves loss of earnings.
Claim investigations are very in-depth and take some weeks to progress. Please check that you have attached all documentation requested. The data you enter on this form must be correct and complete; failure to declare information may lead to your claim being delayed and the input of false information may lead to prosecution. We may require further information/clarification from you during the investigation process.