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Damaged manhole cover

Reported anonymously at 16:45, Sat 4 May 2019

I reported this fault with reference number 40102428, but the response was that no repair was necessary. There is excessive noise every time a vehicle crosses this manhole cover., which happens several times a minute. I have measured the noise at 101 decibels. The manhole cover is right outside my house at 107 Latimer Rd, and the noise can be heard clearly at all hours of the day and night. Inside the house the noise measures 60 decibels. This is a clear noise nuisance, and keeps me awake at night, to say nothing of the fact that the road surface around the manhole cover is clearly failing, as shown in the photograph uploaded. Please repair this damaged manhole cover as soon as possible. Thanks

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