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Join of Henley Road with driveway of ARRAN

Reported anonymously at 23:22, Sat 5 September 2020

The problem is that each resurfacing of the Henley Road has raised the road surface level relative to the kerb than heavy rain routinely overflows the gutter an the South side of the main road, which then floods into my driveway. This flood overwhelms my driveway drain, floods my garage and the water has thus far risen to within millimetres of flooding the inside of my house through the front door. Moreover, the flood also enters the underground tank of my pumped sewerage system, bringing with it all the grit washed down from the Henley Road. The two domestic sewerage pumps, designed to operate only intermittently to pump sewerage up to the Henley Road street sewer, are then distressed by having to run continuously for several hours to clear the flood. In addition, the pump rotary parts, particularly the bearings, instead of dealing with just soft sewerage, are then challenged by large volumes of grit and clay that are brought in by the flood, which at my front door has been up to three inches deep. The remedy is to raise a jump of tarmac to the same height as the street gutter kerb at the join of my driveway and the Henley Road. I request this as a matter of urgency as I now have a £5,000 bill to replace both the main and the backup underground sewerage pumps on my property. This is the third time I have had to replace the pumps. It has taken this long for a new pump contractor to identify the problem to me, the previous contractors being content with simply fulfilling expensive repeat repairs without giving the cause to me as an innocent householder.

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