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1A Sefton Paddock, back garden, SL2 4PT

Reported in the Blocked drain category anonymously at 11:32, Sun 23 September 2018

Received by Buckinghamshire Council moments later

With the weekend rain I am getting bad flooding in my back garden resulting from an underground drainage pipe being blocked and water escaping from a manhole. The water is surface water from the nearby road, the drain for which run across my property. Joe Connelly is aware of my case and arranged for the pipes to be jetted in Mar 2017. The problem has now re-occurred. Please let Joe Connelly know as he asked to be notified if the problem started again. I was informed earlier this year that the pipes would be jetted before winter but this has not been done!

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and respond to you within 10 working days.
    We will continue to update you by email when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 11:35, Sun 23 September 2018

  • Thank you for your report.
    We have assessed your report and the repair of this defect has been added to our programme of works.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 12:59, Tue 2 October 2018

  • With the rain this weekend I again had severe flooding in my garden. I reported the problem 4 weeks ago and I still don't have a date for resolution. Please can you supply a date when you will be able to resolve the issue by jetting the drain pipes. Thank you.

    Posted anonymously at 10:43, Sun 14 October 2018

  • State changed to: Open

    Updated by Buckinghamshire Council at 15:25, Wed 31 October 2018

  • With the very modest rain this weekend I again had flooding. This indicates the drain is getting severely blocked and the drain pipe needs to be jetted urgently to avoid more serious problems. I originally reported the problem back in September and although the update in October states that this defect has been added to your programme of works, I still have had no firm dates as to when the pipe will be jetted, and it is now December! I have phoned three times for an update and although my request has been noted and passed to the relevant department, no one has been back in contact with me to resolve this issue and arrange for the jetting of the pipe. This is all very disappointing and quite frustrating. Please could you contact me to move this issue forward. Thank you.

    Posted anonymously at 11:43, Sat 1 December 2018

  • We have contacted you separately regarding this, and this enquiry is now closed.
    Regards
    Transport for Buckinghamshire

    State changed to: Closed

    Posted by Buckinghamshire Council at 10:30, Thu 10 January 2019

  • State changed to: Open

    Updated by Buckinghamshire Council at 09:12, Fri 11 January 2019

  • Thank you for your report.
    We have assessed your report and the repair of this defect has been added to our programme of works.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:27, Tue 26 February 2019

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