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Adjacent the pedestrian crossing Thame Road Long Crendon

Reported in the Footpath / pavement problem category by Parish Clerk of Long Crendon at 13:10, Sun 23 December 2018

Received by Buckinghamshire Council moments later

Letter received by Parish Council follows with name of complainant - Dear Clerk, I wish to raise a formal complaint about the condition of the designated crossing area in The Square, Long Crendon, adjacent Best One store. This morning when crossing from The Butcher to Best One I caught my toe on the uneven edge of the pavement & fell very heavily. As I was carrying shopping I was unable to stop myself falling, literally, flat on my face. I was wearing suitable walking shoes with non slip soles and Velcro fastenings. The toes are now very scuffed. The area in question, adjacent to Best One, is that designated for use by blind & partially sighted pedestrians, for whom it is completely unsuitable & a severe trip hazard - a genuine Health & Safety issue. My brand new spectacles are severely damaged & cannot be worn. I have grazes & bruising (still developing) to my forehead, nose & both knees. A new pair of support tights also ruined. Please would you kindly forward this formal complaint to whoever is responsible for the maintenance of this area of The Square. Please also present my complaint to the next meeting of Parish Council. I look forward to receiving your acknowledgement of receipt of this e-mail and the attached photographs. Regards Mrs C F Meek 90 High Street Long Crendon HP18 9AL Tel 01844 208536

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 13:15, Sun 23 December 2018

  • Thank you for your report.
    We have completed our inspection of the defect, which we aim to repair within two working days.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 09:39, Thu 3 January 2019

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