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I received an email on 11/02/2019 reference:40093201 saying that lightpole number 19 has been fixed.This is not true,no work has been carried out on this defect.

Reported in the Street light not working category by Nick Hoare at 22:02, Monday 18 February 2019

Received by Buckinghamshire County Council moments later

Street light not working.Light pole number 19.

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  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire County Council at 22:05, Monday 18 February 2019

  • Thank you for your report.
    We have assessed your report and the repair of this defect has been added to our programme of works.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire County Council at 08:06, Tuesday 19 February 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 08:06, Tuesday 19 February 2019

  • Thank you for your report the repair of this defect is now complete.
    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire County Council at 14:18, Wednesday 13 March 2019

  • The defect has not been fixed.

    State changed to: Open

    Posted by Nick Hoare at 08:25, Tuesday 19 March 2019
    Still open, via questionnaire

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 09:56, Tuesday 19 March 2019

  • This defect was only fixed at the end of March 2019.This was after i was emailed again mid-March to say the defect had been repaired and it was not! They finally got it right in the end!

    State changed to: Fixed

    Posted by Nick Hoare at 21:01, Tuesday 16 April 2019

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