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Reported in the Street light not working category anonymously at 08:42, Mon 4 March 2019

Received by Buckinghamshire Council moments later

Light failed -silly question

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 08:45, Mon 4 March 2019

  • Thank you for your report.
    We have assessed your report and the repair of this defect has been added to our programme of works.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:29, Mon 4 March 2019

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:30, Mon 4 March 2019

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 12:39, Fri 15 March 2019

  • A street lighting fault repair team have visited the unit and they have identified that the electricity supply is faulty. Unfortunately, the cables that supply power to this unit are owned by the electricity company for the area and we are unable to carry out repairs to them on their behalf. Electricity companies have up to 28 working days to complete their repairs but it can, on occasion, take longer in some circumstances. We have advised the electricity company of the fault and we will continue to work with them to resolve the issue as swiftly as possible.
    Regards
    Transport for Buckinghamshire

    State changed to: Open

    Posted by Buckinghamshire Council at 12:42, Fri 15 March 2019

  • State changed to: Fixed

    Updated by Buckinghamshire Council at 13:30, Fri 15 March 2019

  • State changed to: Open

    Updated by Buckinghamshire Council at 14:09, Tue 9 April 2019

  • Thank you for your enquiry. This has been fully assessed, resolved and this enquiry is now closed.
    Regards
    Transport for Buckinghamshire

    State changed to: Closed

    Posted by Buckinghamshire Council at 09:17, Wed 12 June 2019

  • State changed to: Open

    Updated by Buckinghamshire Council at 09:37, Mon 21 October 2019

  • Thank you for your enquiry. This has been fully assessed, resolved and this enquiry is now closed.
    Regards
    Transport for Buckinghamshire

    State changed to: Closed

    Posted by Buckinghamshire Council at 11:32, Mon 2 December 2019

This report is now closed to updates. You can make a new report in the same location.