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Street lights between station and ridgeway all out after midnight. Is this a planned switch off or are the lights broken?

Reported in the Street light not working category anonymously at 10:45, Tuesday 2 July 2019

Received by Buckinghamshire County Council moments later

All lights off

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire County Council at 10:50, Tuesday 2 July 2019

  • Thank you for your report.
    We have assessed your report and the repair of this defect has been added to our programme of works.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire County Council at 11:17, Tuesday 2 July 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 11:19, Tuesday 2 July 2019

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire County Council at 09:25, Wednesday 3 July 2019

  • A street lighting fault repair team have visited the unit and they have identified that the electricity supply is faulty. Unfortunately, the cables that supply power to this unit are owned by the electricity company for the area and we are unable to carry out repairs to them on their behalf. Electricity companies have up to 28 working days to complete their repairs but it can, on occasion, take longer in some circumstances. We have advised the electricity company of the fault and we will continue to work with them to resolve the issue as swiftly as possible.
    Regards
    Transport for Buckinghamshire

    State changed to: Open

    Posted by Buckinghamshire County Council at 10:03, Wednesday 3 July 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 08:23, Thursday 4 July 2019

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    State changed to: Open

    Posted by Buckinghamshire County Council at 12:43, Friday 15 November 2019

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire County Council at 13:00, Friday 15 November 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 13:07, Friday 15 November 2019

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire County Council at 10:50, Monday 18 November 2019

  • The repair process has identified that there is a fault with the electricity supply and an order has been issued to the relevant supplier to repair.
    Regards
    Transport for Buckinghamshire

    State changed to: Open

    Posted by Buckinghamshire County Council at 10:59, Monday 18 November 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 08:25, Tuesday 19 November 2019

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire County Council at 10:04, Friday 13 December 2019

This report is now closed to updates. You can make a new report in the same location.