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Bottom of Laburnum Close

Reported in the Street light not working category anonymously at 21:07, Wednesday 14 August 2019

Received by Buckinghamshire County Council moments later

Previously reported many weeks ago. Nothing has happened.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire County Council at 21:10, Wednesday 14 August 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 21:34, Wednesday 14 August 2019

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire County Council at 12:28, Friday 16 August 2019

  • A street lighting fault repair team have visited the unit and they have identified that the electricity supply is faulty. Unfortunately, the cables that supply power to this unit are owned by the electricity company for the area and we are unable to carry out repairs to them on their behalf. Electricity companies have up to 28 working days to complete their repairs but it can, on occasion, take longer in some circumstances. We have advised the electricity company of the fault and we will continue to work with them to resolve the issue as swiftly as possible.
    Regards
    Transport for Buckinghamshire

    State changed to: Open

    Posted by Buckinghamshire County Council at 12:34, Friday 16 August 2019

  • State changed to: In progress

    Updated by Buckinghamshire County Council at 12:42, Friday 16 August 2019

  • And the fault report loop continues. SSE will turn up next and go away again never to be seen again. How do I know. Same light has been reported before and remains out of order.

    Posted by Neil McDougall at 13:28, Friday 16 August 2019

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire County Council at 08:07, Wednesday

This report is now closed to updates. You can make a new report in the same location.