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Next to the speed bump near to the front door of 9 Pound Lane in Marlow

Reported in the Blocked drain category anonymously at 14:11, Sat 12 October 2019

Received by Buckinghamshire Council moments later

You recently closed a report I raised reference number 40106439 with an update that 'the repair of this defect is now complete'. Unfortunately I believe you have not cleared the correct soak away. The one which is still totally blocked with mud and not functioning is next to the speed bump near to the front door of 9 Pound Lane not the one in front of the garage. As explained previously, when there is rain the road floods and this makes it very difficult for us to get in and out of our front door especially with people driving so fast through the water. Please could you unblock this soak away to resolve the problem. People often park on that stretch of road so if you're able to give me a date when you can come I can try to prevent people parking so that you have access. I am very anxious that with the wetter weather now coming we will have numerous problems with the road flooding so would be grateful if you could take some action on this sooner rather than later.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 14:15, Sat 12 October 2019

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 13:27, Fri 25 October 2019

  • State changed to: In progress

    Updated by Buckinghamshire Council at 13:27, Fri 25 October 2019

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 09:16, Sat 26 October 2019

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: In progress

    Posted by Buckinghamshire Council at 10:56, Mon 28 October 2019

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 12:40, Mon 28 October 2019

This report is now closed to updates. You can make a new report in the same location.