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Blocked drain/grill

Reported in the Blocked drain category by Jean Richardson at 16:21, Mon 11 November 2019

Received by Buckinghamshire Council moments later

I first reported this blocked drain/grill between 11a and 13 The Paddocks on 17th June 2019. The only attempt I am aware of to try to clear this was by a road sweeper and it did not work. Despite repeatedly asking for an update on when it would be cleared and sending numerous photos - it is still blocked and has got much worse. When will this be cleared please?

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 16:25, Mon 11 November 2019

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 09:32, Tue 12 November 2019

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 09:34, Tue 12 November 2019

  • State changed to: In progress

    Updated by Buckinghamshire Council at 09:35, Tue 12 November 2019

  • I received an email this morning to say this had been fixed. It has not. See photos. The first is the one I sent to you yesterday. The second is one taken this afternoon. PLEASE SEND SOMEONE TO CLEAR THE DRAIN/GRILL.

    Posted anonymously at 16:43, Tue 12 November 2019

  • A road sweeper van has been down the road today. It has cleared the debris from the top of the grill. HOWEVER IT HAS NOT CLEARED THE DEBRIS WITHIN THE DRAIN. It is now over FIVE MONTHS. Please arrange for this drain to be cleared properly.

    Posted anonymously at 09:22, Mon 25 November 2019

  • State changed to: Open

    Updated by Buckinghamshire Council at 11:33, Mon 9 December 2019

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 12:14, Mon 9 December 2019

  • Still blocked.

    Posted by Jean Richardson at 16:38, Mon 9 December 2019
    Still open, via questionnaire

  • I first reported this on 17th June 2019. I add the year because it looks like it could be June 2020 at least before it gets cleared!

    Posted by Jean Richardson at 18:21, Monday 6 January 2020
    Still open, via questionnaire

  • Still waiting to be cleared. First reported on 17th June.

    Posted by Jean Richardson at 19:15, Monday 3 February 2020
    Still open, via questionnaire

  • Still waiting.

    Posted by Jean Richardson at 19:42, Monday 2 March 2020
    Still open, via questionnaire

  • Still open, via questionnaire, 09:09, Tuesday 31 March 2020

  • Road sweeper came down the road which cleared the top of the drain/grill but did not clear the embedded debris.

    Posted by Jean Richardson at 09:56, Tuesday 28 April 2020
    Still open, via questionnaire

  • State changed to: In progress

    Updated by Buckinghamshire Council at 14:22, Monday 18 May 2020

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