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303/305 Marlow Bottom Road

Reported in the Street light not working category anonymously at 20:55, Thu 19 December 2019

Received by Buckinghamshire Council moments later

The street light at numbers 303 and 305 Marlow Bottom Road is not working and has not been for sometime, even although it has been reported. There are several Old Age Pensioners living here and across the road, the oldest being 93 so with it being very dark without this street light, they are feeling scared, considering the amount of robberies and burglaries that there has been in the area. Could this light please be fixed as soon as possible. Thank you and have a great Christmas and New Year. Kindest regards Jan

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 21:00, Thu 19 December 2019

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 08:54, Fri 20 December 2019

  • State changed to: In progress

    Updated by Buckinghamshire Council at 09:20, Fri 20 December 2019

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 11:04, Fri 3 January 2020

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 11:13, Fri 3 January 2020

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: In progress

    Posted by Buckinghamshire Council at 14:11, Mon 13 January 2020

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