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Kerb is loose

Reported in the Kerb damage / issue category anonymously at 19:48, Thu 27 February 2020

Received by Buckinghamshire Council moments later

This has been reported 2 twice with nothing done about it. My son fell of his bike today and was injured. Outside number 18. Claim will be made for damaged bike and injury if not fixed soon.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 19:50, Thu 27 February 2020

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 10:50, Thu 5 March 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 10:50, Thu 5 March 2020

  • Thank you for your report.

    We have recorded it and will consider it when we are planning future works in the area. Please note we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.
    Our Highways Inspection Policy can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 10:50, Thu 5 March 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 14:19, Thu 5 March 2020

  • Still open, via questionnaire, 20:19, Thu 26 March 2020

  • Still open, via questionnaire, 21:06, Thu 23 April 2020

  • Still open, via questionnaire, 21:34, Thu 21 May 2020

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 10:32, Fri 10 July 2020

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 11:01, Fri 10 July 2020

This report is now closed to updates. You can make a new report in the same location.