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Street light notw

Reported in the Street light not working category anonymously at 07:16, Wednesday 25 March 2020

Received by Buckinghamshire Council moments later

Street light not working

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 07:20, Wednesday 25 March 2020

  • Thank you for your report.

    We have recorded it and will consider it when we are planning future works in the area. Please note we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.
    Our Highways Inspection Policy can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 07:21, Wednesday 25 March 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 07:22, Wednesday 25 March 2020

  • State changed to: Open

    Updated by Buckinghamshire Council at 12:19, Thursday 16 April 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 07:31, Friday 17 April 2020

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 10:53, Friday 17 April 2020

  • The repair process has identified that there is a fault with the electricity supply and an order has been issued to the relevant supplier to repair. In light of the ongoing COVID 19 crisis an element of our electricity suppliers workforce has reduced by the need for self-isolation. This regrettably means that for the immediate future some work will have to be delayed. We apologise for any possible delay in addressing your report and hope that you will understand in the circumstances.
    Regards
    Transport for Buckinghamshire

    State changed to: Open

    Posted by Buckinghamshire Council at 11:05, Friday 17 April 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 12:07, Friday 17 April 2020

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 08:53, Tuesday 12 May 2020

This report is now closed to updates. You can make a new report in the same location.