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3 Spinfield Park

Reported in the Blocked drain category anonymously at 13:44, Thursday 4 June 2020

Received by Buckinghamshire Council moments later

As per the previous report - which has now been closed delisted it not being fixed - the drain is still blocked. It has not been fixed. It has been blocked for over 12 months. No drainage. Booked with mud and weeds.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 13:44, Thursday 4 June 2020

  • Previous report number -40134508 I received an email earlier today to say that the issue had been dealt with and case it closed. Nothing has changed, the problem has not been fixed!

    Posted anonymously at 13:46, Thursday 4 June 2020

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 14:17, Thursday 4 June 2020

  • 17th June: There has been no communication with regards to this ongoing issue. It's over 10 working days since I reported it again - the first occasion I was sent a note saying it was 'fixed and report now closed'. It certainly isn't fixed. The drain has not been touched. It is still very much blocked and has been for way over 12 months as started in all previous comms. This needs to be taken care of - especially with all this rain !

    Posted anonymously at 20:24, Thursday 18 June 2020

  • It's now 29th June. I first reported this ongoing issue on 25th May 2020 ref number: 40134508. The case was closed without it even being looked at!! I reported the exact same issue on 4th June again which raised a new case reference: 40135175 and have received NO correspondence, despite trying to contact the council and also guidelines clearly state it will be looked at with 10 working days. What is happening ?? Why was the original case closed without even being inspected?? When is this going to be resolved and fixed??

    Posted anonymously at 14:34, Tuesday 30 June 2020

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