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Sunken drain - Church Road, Lane End

Reported in the Road surface category anonymously at 16:31, Monday 8 June 2020

Received by Buckinghamshire Council moments later

About 5 years ago, the drain outside our houses was replaced; afterwards, we had a real problem with the drain clanking every time a car went over it. Our then neighbour, who unfortunately is no longer with us, lifted the drain and placed some metal strips under it to stop it clanking. About 2 years later, we think someone cleaned out the drains and removed the metal strips. Since then, the drain has clanked every time a car drives over it. We first reported this problem about 3 years ago; since then everyone else around has reported it including people who live quite a distance from it, proving how noisy it is. The drain is directly outside our bedrooms, our sitting rooms, and our home offices; it is completely unacceptable that we are still having to put up with this noise. Recently we have been using cones to stop people driving over it; this stopped the noise but meant that people had to swerve out of the way to avoid the cone. We have now run out of cones so the noise is back. I notice that this problem was raised at the end of May and that last week you posted a note to say that you would be addressing it within 5 working days; however I see that you also said that in January. Either you did nothing then or what you did was not sufficient and you need to do something differently this time: the drain needs to be completely reseated and then if it still rattles, as it did when you first upgraded it 5 years ago, you need to put in some metal supports to stop it clanking. The pavement also requires attention. Please can you address this as a matter of urgency as it is affecting the wellbeing of approximately 20 people in the immediate vicinity and risks causing a road accident in the future.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 16:31, Monday 8 June 2020

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 10:55, Thursday 11 June 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 10:55, Thursday 11 June 2020

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:07, Thursday 11 June 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:15, Thursday 11 June 2020

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