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Flooding from blocked surface water drain

Reported in the Blocked drain category anonymously at 21:44, Thursday 9 July 2020

Received by Buckinghamshire Council moments later

With the rain today I am getting bad flooding in my back garden resulting from an underground drainage pipe being blocked and water escaping from a manhole. The water is surface water from the nearby road, the drain for which run across my property. Joe Connelly is aware of my case and arranged for the pipes to be jetted in Mar 2019. The problem has now re-occurred. Please let Joe Connelly know as he asked to be notified if the problem started again. I was advised last time that routine clearance by the council is required so therefore my property would be added to the cyclic programme but no one has jetted the pipes since March 2019. Since water is escaping from the man hole the drain pipes must be blocked and need jetting to clear.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 21:44, Thursday 9 July 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:26, Friday 10 July 2020

  • With the modest rain on Saturday I again got bad flooding from the drainpipes carrying drain water from the main road. I have attached a picture of water escaping from the manhole located in my garden of 1A Sefton Paddock. The council has agreed routine clearance of the drainpipes but this has not been done since March 2019. Please arrange for the pipe to be jetted as soon as possible as it is becoming a major problem.

    Posted anonymously at 10:28, Sunday 26 July 2020

  • The underground pipes were jetted this week on 10th August 2020 but this has not solved the problem or cleared the pipes. With the rain this morning I am getting extreme flooding in my garden from the manhole. Please see attached pictures. Either the drain pipes are still blocked or the ditch where the pipes emerge in Stoke Park Business Park need to be cleared as they silt up and restrict water flow. You will see by the amount of water this needs investigation immediately, possibly by a camera survey.

    Posted anonymously at 08:46, Thursday 13 August 2020

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 10:18, Monday

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