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Surface water and drainage

Reported in the Blocked drain category anonymously at 21:49, Saturday 25 July 2020

Received by Buckinghamshire Council moments later

Hi,

1. Unfortunately, and despite your online report indicating to the contrary, I have no record of you ever contacting us regarding our last issue raised ref. 40132874. Could you please do so? The drains we reported remain badly blocked.

2. This evening storm water ran down Ferry Lane in what can only be described as torrent. We are told by neighbours this is a recurring problem. This time the surface water from the road started to run down the steps of my property - in part due to blocked drains/gullies (which despite us reporting in April haven’t yet been unblocked). However, there is also a more serious issue regarding a lack of gullies/drainage further up the road and the camber of it which means surface storm water is threatening our property.

Could someone please come back to us about this issue - including the last report raised in April. We have taken a recording of the torrent which we are happy to share. A photo is attached.

Many thanks

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 21:49, Saturday 25 July 2020

  • Completely blocked

    Posted anonymously at 11:20, Sunday 26 July 2020

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 07:05, Tuesday 4 August 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 07:05, Tuesday 4 August 2020

  • Thank you for your report.

    We have recorded it and will consider it when we are planning future works in the area. Please note we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.
    Our Highways Inspection Policy can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 07:07, Tuesday 4 August 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 13:18, Tuesday 4 August 2020

  • This has happened/is happening again now with a heavy torrent of surface/storm water running from the road, due to its camber and blocked gullies, into my property. Had I not put up defences my house would be flooded. This is not acceptable - particularly as the council seems to use a stretch of watercourse that runs through our property, which we own, to drain surface water.

    Further, this issue means that the roads are strewn with debris, mud and stones which are clearly dangerous to pedestrians and drivers. I understand that the chair of Medmenham Parish Council has also raised the issue of blocked gullies with you already.

    Understand that you’re busy but please can I have a response that doesn’t appear to be automated. Many thanks.

    Posted anonymously at 00:15, Friday 14 August 2020

  • Some photos to show you the sheer amount of debris that risks washing down into my property from road surface water - not helped by blocked drains.

    Posted anonymously at 11:48, Saturday 15 August 2020

  • Again, this is happening with surface water flowing in a torrent down Ferry Lane and posing a flood risk to my property. I don’t seem to be making any progress on here to will take this further with my County Councillor.

    Posted anonymously at 17:38, Thursday 27 August 2020

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