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S6302 - LED backlit directional arrow failed

Reported in the Sign light not working category anonymously at 12:57, Thursday 30 July 2020

Received by Buckinghamshire Council moments later

S6302 - LED backlit directional arrow failed.

I am sure you are aware of this already but these new backlit LED sign lights look great, but out of 17 I have spotted, only 3 are still working, and 1 is half working. Seem to be poorly made!

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 12:57, Thursday 30 July 2020

  • Thank you for your report.

    We have recorded it and will consider it when we are planning future works in the area. Please note we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.
    Our Highways Inspection Policy can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:41, Friday 31 July 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:41, Friday 31 July 2020

  • Our street lighting crew have attended the fault and found that either the equipment is damaged beyond repair or has reached the end of its serviceable life.
    A works order has been raised to replace the asset and this has been placed in a programme of works which will be completed as soon as possible.
    Regards
    Transport for Buckinghamshire

    State changed to: Open

    Posted by Buckinghamshire Council at 15:24, Tuesday 8 September 2020

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