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Outside both entry points to the house

Reported in the Kerb damage / issue category anonymously at 12:18, Saturday 29 August 2020

Received by Buckinghamshire Council moments later

The road was resurfaced approximately 6 to 8 months ago. At the 2 entry points to the property the kerb is lowered and there has always been a clearance of approximately 3/4 -1 inch between the kerb and the road surface. After the road was resurfaced the difference no longer exists and the road surface is flush with the kerb. There is also a slant of the road surface towards the property which was not evident before. Consequently when it rains there is excess water and debris flowing into the property and when it rains heavily the double garage gets flooded. This has happened on multiple occasions since completion of the road surface and has never happened before. Please could you investigate to determine if the road surface needs to be deepened or the kerb raised to avoid flooding of the garage.

Thank you for investigating this new problem.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 12:18, Saturday 29 August 2020

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 14:28, Tuesday 1 September 2020

  • Thank you for your report.
    An initial assessment has been made and further work to investigate your enquiry is required. This should be completed within the next 10 days.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 16:07, Tuesday 8 September 2020

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 10:18, Saturday 26 September 2020

  • I have videos demonstrating how the flooding occurs. Can I upload videos or email them to the engineer/ technical team to help the investigation?

    Posted anonymously at 17:47, Saturday 26 September 2020

  • Thank you for your report.

    We have recorded it and will consider it when we are planning future works in the area. Please note we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.
    Our Highways Inspection Policy can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 15:04, Tuesday 29 September 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 15:05, Tuesday 29 September 2020

  • State changed to: Open

    Updated by Buckinghamshire Council at 12:58, Monday 5 October 2020

  • State changed to: Internal referral

    Updated by Buckinghamshire Council at 09:04, Tuesday 6 October 2020

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: In progress

    Posted by Buckinghamshire Council at 09:31, Thursday 8 October 2020

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 13:47, Monday

  • State changed to: Open

    Updated by Buckinghamshire Council at 13:50, Monday

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