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Manhole cover outside 4 Carrington Close

Reported in the Blocked drain category anonymously at 17:21, Saturday 29 August 2020

Received by Buckinghamshire Council moments later

The road rainwater drain collects into the chamber under the manhole cover outside our property at No 4 Carrington Close. The front of house rainwater is connected via a 110mm pipe to the rainwater chamber, but in heavy rain, as we experienced yesterday (28 August) the water backs up into the front garden and floods the garden as well as front gardens of No3 and No 5 Carrington Close. This has been present for at least 2 months. Clearly, the chamber is full of mud/silt and needs to be emptied to avoid future flooding. Can you please address this as a matter of urgency. Many thanks

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  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
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    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 17:22, Saturday 29 August 2020

  • Thank you for your report.

    We have recorded it and will consider it when we are planning future works in the area. Please note we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.
    Our Highways Inspection Policy can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 16:24, Tuesday 1 September 2020

  • Report Reference No 40141474 Thank you for your response. Your site won't let me attach a video of the flood water experienced during the storms last week, because I feel that perhaps I didn't make my concern about the flooding sufficiently clear enough. For this issue to be held until other works are carried out in the area may well take too long, given that Council works in/around Dunton Village occurs, understandably, very infrequently. The flow of water was significant, enough to flood not only our front garden and which came perilously close to the front door, but also to flood the surrounding area of No3 and No 5 Carrington Close. As No 5 is approximately 6 feet below the level of our house, the water run off onto their property was equally significant. To ease my concerns, I would be grateful if you could let me know when the next works are planned for this area and if there is nothing planned in the next 2 to 3 months, then can you please give this issue a higher priority. It is clear to my mind that the road rainwater drain's chamber, which is located to the front of our property, is the cause of the flooding, and that it is the Council's responsibility to maintain it. I hope that you can provide a more definitive response to resolving this matter before serious damage is caused to our property and that of our immediate neighbours, which is likely to happen when the next heavy rains fall.

    Posted anonymously at 16:47, Wednesday 2 September 2020

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