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Dains outside 23- 27 Chapel Street

Reported in the Blocked drain category anonymously at 15:36, Thursday 10 September 2020

Received by Buckinghamshire Council moments later

We have repeatedly been told that these drains have been cleared but one can clearly see from the attached photographs that this is not the case. The drains need to be cleaned out as a matter of urgency as the houses are flooding continually with the rain. Please can someone ensure that this is actually done and inspected rather than just ticking a box.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
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    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 15:36, Thursday 10 September 2020

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 10:42, Wednesday 16 September 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 10:42, Wednesday 16 September 2020

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