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Drains at the end of Swallow Lane.

Reported via desktop in the Blocked drain category anonymously at 14:03, Fri 9 October 2020

Received by Buckinghamshire Council moments later

The drains are blocked here. When it rains the water does not clear, and instead floods the properties here. Please can these be cleared ASAP?

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 14:03, Fri 9 October 2020

  • Thank you for your report.

    We have recorded it and will consider it when we are planning future works in the area. Please note we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.
    Our Highways Inspection Policy can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 15:28, Fri 9 October 2020

  • State changed to: Open

    Updated by Buckinghamshire Council at 12:14, Thursday 14 January 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:51, Friday 15 January 2021

  • State changed to: Open

    Updated by Buckinghamshire Council at 14:49, Friday 15 January 2021

  • Thank you for your report; the repair has been added to our programme of works.
    Unfortunately, we are unable to provide you with a timescale for this work to be carried out as we programme the work on a priority basis (in line with our Highway Inspection Policy). This does mean that sometimes planned programme times may need to be changed due to priority based working.
    Please be assured this problem is on our list of works to be carried out. We will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below:
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 14:59, Friday 15 January 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 12:02, Wednesday 17 February 2021

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 09:36, Monday

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 15:48, Monday

This report is now closed to updates. You can make a new report in the same location.