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Opposite my house Diamond Cottage

Reported via mobile in the Blocked drain category anonymously at 22:10, Wednesday 21 October 2020

Received by Buckinghamshire Council moments later

On Monday 19 October, two gentlemen in a highways maintenance van jetwashed the drain outside our house. I have the registration number if required. Prior to the jetwashing, they were spoken to by my wife who was at home. She explained that the drain from the road to the soakaway on our gravel drive had a cap on it as the soakaway previously when overwhelmed caused flooding in our garages where we have a lot of valuable electrical equipment. Clearly we did not want this to happen again. I have inspected the drain on our soakaway. The metal plates have not been bedded and they are probably resting on a small stone as the plate is proud of it's surround. In addition, the cap must have been dislodged as after what I consider to have been mild rainfall, overwhelmed both the drain and the soakaway and water pooled on our gravel drive and our garages were under threat of water ingress. A helpful gentleman in the highways agency called"Steve " was spoken to and he suggested I log my complaint with photographs which I have done. He suggested I protect my equipment in the garages with sandbags which I have done. The soakaway does not work. It is now after mild rainfall posing a threat to flood my garage and I would like the cap put back on as it has clearly been dislodged. There is a past history of this and would like communication by you and a swift resolution to the problem which has occurred since the drains were 'dredged/jet washed. The photographs show the blocked drain, water coming out of the soakaway, water pooling on our gravel drive and the sandbags that I have had to put in place.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 22:10, Wednesday 21 October 2020

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 12:00, Friday 23 October 2020

This report is now closed to updates. You can make a new report in the same location.