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Drains blocked at frontage of number 15 SwallowLane and opposite number 3 Swallow Lane.

Reported via desktop in the Blocked drain category anonymously at 15:15, Saturday 24 October 2020

Received by Buckinghamshire Council moments later

The two drains identified are still blocked despite being reported in February this year. The water collects and then backs up across number 11 Swallow Lane and eventually onto my property, 7 Swallow Lane, which is the low point of the road.

During the very heavy rain on the weekend of 3 October the surface water from this blockage inundated my property ( we were away at the time) and resulted in 3 feet of water in my cellar. On our return from a short break on 7 October we discovered the flooded cellar and had to call the fire brigade to pump it out. We have since been without heating as our boiler was located in the cellar and has had to be scrapped.

We are currently dealing with our insurance company but I am also considering taking legal action against the Council for not dealing with this issue first reported some 8 months ago..

To date I have not had any updates from the initial February report to say any remedial work has been carried out. This is totally unacceptable.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 15:16, Saturday 24 October 2020

  • Thank you for your report. We are already aware of this defect which has been added to our works programme.

    Regards
    Transport for Buckinghamshire

    State changed to: Duplicate

    Posted by Buckinghamshire Council at 09:23, Monday 2 November 2020

  • Thank you for your report.

    We have recorded it and will consider it when we are planning future works in the area. Please note we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.
    Our Highways Inspection Policy can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 09:23, Monday 2 November 2020

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