Back to all reports

Drains blocked at frontage of number 15 SwallowLane and opposite number 3 Swallow Lane.

Reported via desktop in the Blocked drain category anonymously at 15:15, Sat 24 October 2020

Received by Buckinghamshire Council moments later

The two drains identified are still blocked despite being reported in February this year. The water collects and then backs up across number 11 Swallow Lane and eventually onto my property, 7 Swallow Lane, which is the low point of the road.

During the very heavy rain on the weekend of 3 October the surface water from this blockage inundated my property ( we were away at the time) and resulted in 3 feet of water in my cellar. On our return from a short break on 7 October we discovered the flooded cellar and had to call the fire brigade to pump it out. We have since been without heating as our boiler was located in the cellar and has had to be scrapped.

We are currently dealing with our insurance company but I am also considering taking legal action against the Council for not dealing with this issue first reported some 8 months ago..

To date I have not had any updates from the initial February report to say any remedial work has been carried out. This is totally unacceptable.

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 15:16, Sat 24 October 2020

  • Thank you for your report. We are already aware of this defect which has been added to our works programme.

    Regards
    Transport for Buckinghamshire

    State changed to: Duplicate

    Posted by Buckinghamshire Council at 09:23, Mon 2 November 2020

  • Thank you for your report.

    We have recorded it and will consider it when we are planning future works in the area. Please note we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.
    Our Highways Inspection Policy can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 09:23, Mon 2 November 2020

  • Flooding occurred again today at Number 7 Swallow Lane due to blocked drains previously reported in February and October 2020. No update received to date from the Council

    Posted anonymously at 16:14, Thursday 14 January 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:51, Friday 15 January 2021

  • Following heavy rain again today the end of Swallow Lane, opposite numbers 3 and 11 has flooded due to the drains in the road being blocked. The rain is backing up across the front of Swallow Cottage and flooding my property at number 7. I have had to use a pump today to stop water getting into my property. This situation has being going on for 12 months with repeated reports made on this website, all to no avail and totally unacceptable.

    When will this issue be sorted? I have already had to make one insurance claim for flooding of my property due to the incompetence of Bucks Highways who I hold liable for consequential damage to my property.

    I have also reported this ongoing saga to Councillor Naylor (Highways) and my local Councillor in the hope of some intervention.

    I have several questions that need an answer 1.When will this issue be resolved by fixing the blocked drains? 2. Why do I pay £2800 per annum in Council Tax and get zero response from the Council? 3. Why should I, in my 70th year, have to go out in freezing wet conditions to protect my property from flooding caused by the Council’s inability to maintain it’s highway drainage? 4. Why does the Council hide behind this Fix My Street reporting system rather than getting a human being to make contact to resolve an issue 12 months old and reported many times by myself and neighbours all of which seem to have gone into an administrative black hole.

    Posted by Graham Kemp at 18:21, Saturday 30 January 2021

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 09:36, Monday 22 February 2021

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 15:48, Monday 22 February 2021

This report is now closed to updates. You can make a new report in the same location.