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Street light directly outside 3 Willowbank

Reported via desktop in the Street light not working category anonymously at 17:25, Tue 10 November 2020

Received by Buckinghamshire Council moments later

The street light directly outside 3 Willowbank has not been working for around 1 week.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 17:25, Tue 10 November 2020

  • Thank you for your report; the repair has been added to our programme of works.
    Unfortunately, we are unable to provide you with a timescale for this work to be carried out as we programme the work on a priority basis (in line with our Highway Inspection Policy). This does mean that sometimes planned programme times may need to be changed due to priority based working.
    Please be assured this problem is on our list of works to be carried out. We will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below:
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 07:55, Wed 11 November 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 07:58, Wed 11 November 2020

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 11:58, Tue 24 November 2020

  • Thank you for reporting this problem, which has been investigated. The repair process has identified that there is a fault with the electricity supply and an order has been issued to the relevant supplier to repair.
    Regards
    Transport for Buckinghamshire

    State changed to: Open

    Posted by Buckinghamshire Council at 12:05, Tue 24 November 2020

  • State changed to: In progress

    Updated by Buckinghamshire Council at 12:40, Tue 24 November 2020

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 07:43, Tue 15 December 2020

  • State changed to: Open

    Updated by Buckinghamshire Council at 09:19, Wednesday 5 May 2021

  • Thank you for your report.
    We have inspected the defect and will aim to repair within 6-8 weeks.
    We will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below:
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 15:34, Wednesday 5 May 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 15:37, Wednesday 5 May 2021

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 08:59, Friday 14 May 2021

  • We are pleased to tell you that the repair of this defect is now complete.

    Please consider completing our short survey below on how you found the repair;
    https://forms.gle/ FywWv2ZGrGb9XgCu8

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway.

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 09:00, Friday 14 May 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:15, Friday 14 May 2021

  • We are pleased to tell you that the repair of this defect is now complete.

    Please consider completing our short survey below on how you found the repair;
    https://forms.gle/ FywWv2ZGrGb9XgCu8

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway.

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 07:49, Monday 7 June 2021

  • State changed to: Open

    Updated by Buckinghamshire Council at 11:15, Monday

  • Thank you for your report. We have now inspected/assessed your enquiry at, but it is not the responsibility of Transport for Buckinghamshire. Please forward your report to the relevant Parish/Town Council, details of which can be found by following the link below https://buckinghamshire.moderngov.co.uk/ mgParishCouncilDetails.aspx?bcr=1
    Regards
    Transport for Buckinghamshire

    State changed to: not the council's responsibility

    Posted by Buckinghamshire Council at 11:39, Monday

  • Thank you for your report. Although this does not meet our criteria for requiring immediate attention, this defect will be added to our records for the future.

    Our records will be used to generate larger planned works and will also enable us to pick up this defect when we are carrying out repairs of a similar nature in the area.
    Thank you for taking the time to bring this matter to our attention.

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:54, Monday

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:55, Monday

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