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Blocked drains O/S 17 and 19 Ryans Mount SL7 2PB

Reported via desktop in the Blocked drain category anonymously at 09:40, Wed 23 December 2020

Received by Buckinghamshire Council moments later

Blocked drains O/S 17 and 19 Ryans Mount SL7 2PB Blocked drain in road about to cause flood damage I have contacted both bucks and Wycombe councils, and Thames Water over the blocked road drain outside my house. It has been blocked for two years. Twice now it has nearly resulted in flood water in both 17 and 19 Ryans Mount. The council recorded message days it is the responsibility of Thames Water. Thames Water have been better in that someone actually spoke to me! They assure me it is a council responsibility. Please help me out of this circular hell!!

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
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    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 09:41, Wed 23 December 2020

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:03, Monday 4 January 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:03, Monday 4 January 2021

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:03, Monday 4 January 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 14:27, Monday 4 January 2021

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