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Entrance to Putnams drive from London road

Reported via mobile in the Blocked drain category anonymously at 23:41, Wed 23 December 2020

Received by Buckinghamshire Council moments later

I reported a water leak coming from the centre of the road at the entrance to Putnams drive to Thames water. They have been digging it up since Tuesday 22nd December, this evening I got this response from them. “ Hello, it's Thames Water. Following our recent visit, we have found that the problem is the responsibility of the local authority. Because of this, we will close your case down but recommend you get in touch with them to let them know about the issue. Thank you.” Regards, Sarah Crisford 07967997209 Sarahmosley@hotmail.com

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 23:41, Wed 23 December 2020

  • Thank you for your report; the repair has been added to our programme of works.
    Unfortunately, we are unable to provide you with a timescale for this work to be carried out as we programme the work on a priority basis (in line with our Highway Inspection Policy). This does mean that sometimes planned programme times may need to be changed due to priority based working.
    Please be assured this problem is on our list of works to be carried out. We will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below:
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 09:37, Thu 24 December 2020

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