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Blocked communal domestic sewer

Reported via mobile in the Blocked drain category anonymously at 17:00, Wed 30 December 2020

Received by Buckinghamshire Council moments later

Blocked communal domestic sewer backing up to manholes at 4 Wentworth Close since 26 Dec. Thames Water informed and attended 30 Dec (job ref 1331WNNR). Unable to clear. Then discovered that that whole estate had 'not been declared to Thames' when built (40 yrs ago) and that Thames do not take responsibility for the assets on the road and it was therefore still a council matter.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 17:00, Wed 30 December 2020

  • Thank you for your report.

    This has been added to our programme of works. Unfortunately, we are unable to provide you with a timescale for this work to be carried out, we work on a priority based risk matrix in line with our Highway Inspection Policy and therefore programme times can change due to priority based working.

    Please be assured this is on our list of works to be carried out, we will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below;
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 10:55, Tuesday 5 January 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 10:55, Tuesday 5 January 2021

  • We have contacted you separately regarding this, and this enquiry is now closed.
    If you have not received an email please check your junk folder.
    Regards
    Transport for Buckinghamshire

    State changed to: Closed

    Posted by Buckinghamshire Council at 10:56, Tuesday 5 January 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 22:19, Tuesday 5 January 2021

  • The communal sewer is still blocked and about to overflow. Thames's contractors partially resolved the issue in Dec 20, but since then the level has progressively risen about 3ft in the manhole. The downstairs toilet is starting to back up. Please help!

    Posted by Michael Nurse at 14:45, Tuesday 18 May 2021

  • State changed to: Open

    Updated by Buckinghamshire Council at 16:13, Wednesday 2 June 2021

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 10:50, Thursday 10 June 2021

  • Thank you for your report.
    An initial assessment has been made and further work to investigate your enquiry is required. This should be completed within the next 10 days.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 10:50, Thursday 10 June 2021

  • Thank you for your report. We have contacted you separately regarding this.
    If you have not received an email please check your junk folder.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 08:12, Monday

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