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Outside no 4 Church Street

Reported via desktop in the Footpath / pavement problem category anonymously at 16:25, Saturday 6 February 2021

Received by Buckinghamshire Council moments later

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Redact

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Redact

Since the road had new tarmac laid down we have had problems with water and damp and damage to our home. The photo shows the damp now inside and the huge pool of water that collects outside the front door as the road slopes down to the door. We have put extended drainpipes on the drains but due to the slope of the road, when it rains the water still pours down towards the house. It needs some type of rain drain/storm drain in the road to keep the water away. we never had this problem before as the old road cambered towards the centre of the road so there wasn't any water ingress. please can this be sorted as it is damaging our house.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 16:25, Saturday 6 February 2021

  • As we haven't received a reply I wanted to reiterate that this is affecting our house, a listed building which needs taking care of. We have done all we can do. We cannot alter the slope of the street to our front door where the rainwater collects and results in severe damp inside our home.

    Posted anonymously at 15:02, Saturday 20 February 2021

  • Thank you for your report.
    An initial assessment has been made and further work to investigate your enquiry is required. This should be completed within the next 10 days.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 07:45, Monday 22 February 2021

  • We still have had no correspondence or contact about this problem. On 22nd February you stated that the enquiry should be completed in 10 days. It is now 24th March and we have heard nothing. can you please make arrangements to visit and also see the damage inside. As it is a listed building I will contact Listed buildings for advice too. thank you

    Posted anonymously at 11:35, Wednesday 24 March 2021

  • Thank you for your report; the repair has been added to our programme of works.
    Unfortunately, we are unable to provide you with a timescale for this work to be carried out as we programme the work on a priority basis (in line with our Highway Inspection Policy). This does mean that sometimes planned programme times may need to be changed due to priority based working.
    Please be assured this problem is on our list of works to be carried out. We will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below:
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 12:00, Tuesday 13 April 2021

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