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Reported via desktop in the Blocked drain category anonymously at 01:08, Sunday 9 May 2021

Received by Buckinghamshire Council moments later

Despite emails from you assuring us that the drain would be cleared and a long term solution found, no work has been carried out to resolve the issue. After heavy rainfall again yesterday, the entire width of the pavement is just one big puddle. PLEASE do something to sort this problem and prevent it from happening again.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 01:08, Sunday 9 May 2021

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    Update for today.

    The blocked drain and heavy rainfall means that the puddle fills the entire width of the pavement and on to our drive. It also fills the entire width of our driveway, so no pedestrian access is possible. This needs sorting as a matter of urgency, so please do not close this request, as you have previously done, until the drainage has been fixed.

    Posted anonymously at 11:08, Thursday 13 May 2021

  • Thank you for your report. Although this does not meet our criteria for requiring immediate attention, this defect will be added to our records for the future.

    Our records will be used to generate larger planned works and will also enable us to pick up this defect when we are carrying out repairs of a similar nature in the area.
    Thank you for taking the time to bring this matter to our attention.

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 12:36, Friday 28 May 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 12:37, Friday 28 May 2021

  • We are pleased to tell you that the repair of this defect is now complete.

    Please consider completing our short survey below on how you found the repair;
    https://forms.gle/ FywWv2ZGrGb9XgCu8

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway.

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 14:08, Tuesday 8 June 2021

This report is now closed to updates. You can make a new report in the same location.