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Directly outside Flat 16 Lancaster House, Chesham, HP5 1LH

Reported via desktop in the Footpath / pavement problem category anonymously at 16:32, Friday 18 June 2021

Received by Buckinghamshire Council moments later

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We have been informed by the resident of No.16 Lancaster House that when there is heavy rains water is running down into the exterior entrance of her entrance to the flat and then pouring into the property from under the door sill. there is a dropped curb which acts as an overflow for the road water to spill over and run directly down into No.16. even though there are two drains either side of the dropped curb, this is not having any affect on the issue and our tenant is constantly being flooded inside her home. no drainage channel or soak away at the top of the courtyard to divert excess water away, nor is there any soak away to disperse water.

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  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 16:32, Friday 18 June 2021

  • Thank you for your report. Although this does not meet our criteria for requiring immediate attention, this defect will be added to our records for the future.

    Our records will be used to generate larger planned works and will also enable us to pick up this defect when we are carrying out repairs of a similar nature in the area.
    Thank you for taking the time to bring this matter to our attention.

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 10:40, Monday 21 June 2021

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