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Kerb outside 46 Totteridge Avenue

Reported via desktop in the Kerb damage / issue category anonymously at 11:04, Fri 30 July 2021

Sent to Buckinghamshire Council less than a minute later

There has been a huge pot hole outside my property for the past 2 years. I understand we are in a pandemic but this is the second time I have raised this (Enquiry 40169913) and all I got was a response saying that these defects are in the system to be repaired. No date given or when this work may happen. I burst my tire on it yesterday so I am starting to wonder why I am paying council tax for something that should be repaired immediately as it is starting to get dangerous. If I don't get a time frame from my council I will be contacting Citizens Advice to take legal action.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 11:05, Fri 30 July 2021

  • Thank you for your report.
    We have completed our inspection of the defect, which we aim to repair within five working days.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:46, Tue 10 August 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:46, Tue 10 August 2021

  • We have contacted you separately regarding this, and this enquiry is now closed.
    If you have not received an email please check your junk folder.
    Regards
    Transport for Buckinghamshire

    State changed to: Closed

    Posted by Buckinghamshire Council at 11:47, Tue 10 August 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 09:09, Wed 11 August 2021

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 10:49, Mon 16 August 2021

  • We are pleased to tell you that the repair of this defect is now complete.

    Please consider completing our short survey below on how you found the repair;
    https://forms.gle/ FywWv2ZGrGb9XgCu8

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway.

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 10:55, Mon 16 August 2021

This report is now closed to updates. You can make a new report in the same location.