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Birfield Road on the last right hand corner before the Boys Club

Reported via mobile in the Footpath / pavement problem category anonymously at 10:09, Sun 22 August 2021

Sent to Buckinghamshire Council less than a minute later

A tree on the grass verge, the roots has very badly lifted the pavement. As I was going along the pavement on my mobility scooter, the steering was snatched out of my hands when hitting the root, it hurt my hands and almost tipped me off my scooter. This should be dealt with immediately or you may well find people claiming compensation for damage and injury.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 10:09, Sun 22 August 2021

  • Thank you for your report.
    We have inspected the defect and will aim to repair within 6-8 weeks.
    We will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below:
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 09:18, Fri 3 September 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 09:18, Fri 3 September 2021

  • We have contacted you separately regarding this, and this enquiry is now closed.
    If you have not received an email please check your junk folder.
    Regards
    Transport for Buckinghamshire

    State changed to: Closed

    Posted by Buckinghamshire Council at 09:19, Fri 3 September 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 13:01, Fri 3 September 2021

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 12:35, Wed 15 September 2021

  • We are pleased to tell you that the repair of this defect is now complete.

    Please consider completing our short survey below on how you found the repair;
    https://forms.gle/ FywWv2ZGrGb9XgCu8

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway.

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 14:24, Wed 15 September 2021

This report is now closed to updates. You can make a new report in the same location.