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Traffic light outside school never turning green for pedestrians when button pressed

Reported via mobile in the Traffic lights & crossings problems with timings category anonymously at 13:19, Tuesday 7 September 2021

Received by Buckinghamshire Council moments later

My son started at secondary yesterday and complained that the traffic light didn’t turn green for them even though they had pressed the button and waited for 4 minutes. We watched it later in the day and tested it: the part of the crossing directly outside John Hampden Grammar School to the central reservation does not respond to the pedestrian button from either side: the traffic flow just alternates between Marlow Hill and the turning from Waitrose/Leisure Centre towards the town centre. This of course leads to pupils crossing without the traffic having been stopped which could be very dangerous. Please address this ASAP before any accident happens. I will also inform the school.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 13:19, Tuesday 7 September 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 17:33, Tuesday 7 September 2021

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 09:30, Monday 13 September 2021

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