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Pavement at entrance to service road access behind 24-46 Pheasant Drive. Directly opposite Falcon Rise

Reported via desktop in the Footpath / pavement problem category anonymously at 11:10, Thu 23 September 2021

Sent to Buckinghamshire Council less than a minute later

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Photo of this report zoom
Photo of this report zoom

1) Pavement surface at entrance to service road access behind 24-46 Pheasant Drive. Potholes in pavement have returned despite previous repair. Trip hazard for pedestrians and causing damage to cars accessing the service road. 2) New: tarmac edge to concrete access road surface has dropped creating a "lip" over which cars regularly 'bottom out' driving into and exiting the access road. Access is used frequently during the day by residents' cars and vans.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 11:11, Thu 23 September 2021

  • Thank you for your report.
    We have inspected the defect and will aim to repair within 6-8 weeks.
    We will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below:
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:46, Thu 23 September 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 11:46, Thu 23 September 2021

  • Thank you for your report.
    We have inspected the defect and will aim to repair within 6-8 weeks.
    We will continue to monitor all defects to ensure the safety of our residents as part of our Highways Inspection Policy which can be accessed via the link below:
    www.buckscc.gov.uk/highwaysinspectionpolicy
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 11:46, Thu 23 September 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 13:12, Thu 23 September 2021

  • Hi there, Thanks for the update. I took the dog out at lunch and can see where the technician has marked the pavement. Great response and very quick. However, the technician has not marked the tarmac dip at the edge of the concrete. This is more important to the service road users than the potholes. Please ask the tech to return to check it out and mark it for repair. Thank you.

    Posted anonymously at 14:49, Thu 23 September 2021

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 10:52, Fri 8 October 2021

  • We are pleased to tell you that the repair of this defect is now complete.

    Please consider completing our short survey below on how you found the repair;
    https://forms.gle/ FywWv2ZGrGb9XgCu8

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway.

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 11:16, Fri 8 October 2021

This report is now closed to updates. You can make a new report in the same location.