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Groundworks not completed after light replaced

Reported via desktop in the Street light not working category anonymously at 13:25, Monday 25 October 2021

Received by Buckinghamshire Council moments later

I have now reported this matter 3 times over the past 12 months. The street light was replaced circa 18 months ago but the groundworks around the foot of the light have never been completed - hence the barriers still around the pavement light. You supposedly keep informing your contractors, and closing my reports, but the works never get done. This was first reported prior to lockdown1!!

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.

    IMPORTANT: To report anything dangerous, please call us on: 0300 131 6000

    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 13:25, Monday 25 October 2021

  • Thank you for your report. We are currently building a package of works where your report will be addressed when we are next in the area.

    Thank you for taking the time to bring this matter to our attention.

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 14:33, Monday 25 October 2021

  • State changed to: In progress

    Updated by Buckinghamshire Council at 14:37, Monday 25 October 2021

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 12:21, Thursday 18 November 2021

  • We are pleased to tell you that the repair of this defect is now complete.

    Please consider completing our short survey below on how you found the repair;
    https://forms.gle/ FywWv2ZGrGb9XgCu8

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway.

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 12:29, Thursday 18 November 2021

This report is now closed to updates. You can make a new report in the same location.