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Taking payment (cash) but not registering the payment or giving the money back.

Reported via desktop in the Faulty pay machine category anonymously at 17:25, Tuesday 19 April 2022

Received by Buckinghamshire Council moments later

I used the carpark in Great Missenden today. put £2 in the machine, but the machine did nothing. It took payment (cash) but didn't register it or let me print a ticket. It also didn't give the money back. I had no more change, so instead used the Ringo app. Please could you let me know how I go about claiming back my £2

Kind Regards, Wendy Pearce

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Updates

  • Thank you for your report regarding a faulty pay machine, this has been passed to the Parking Services Team.

    An officer will carry out an inspection and arrange to have the issue resolved as soon as possible.

    IMPORTANT: If you consider this to be dangerous or an emergency, please call us on 0300 131 6000
    Otherwise, by submitting the report online we will deal with it in line with our agreed timescales.

    Regards
    Buckinghamshire Council

    Posted by Buckinghamshire Council at 17:25, Tuesday 19 April 2022

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