Massive Pothole in road
Reported via desktop in the Claim category anonymously at 12:08, Fri 25 November 2022
Sent to Buckinghamshire Council 1 hour, 40 minutes later
On Tuesday 22/11/2022 at approximately 18:00 my car went over a massive pothole that blew my tire and damaged my wheel. I had to call my roadside assistant provider (rescuemycar.com) who were able to pick me up just a little bit further down the road. Due to the time of night, road traffic and lack of pavement it was unsafe for me to retrace my steps for a picture of the pothole. My partner attempted but there was not enough verge for him to walk on and there were no street lights so it was pitch black so he had to walk back to my vehicle whilst we waited for the recovery company. I've gone to report this incident on this site and have found someone has reported it on 22/11/2022 at 22:19 and the pothole has been updated as now repaired. I have since been told by a mechanic that I need to buy a new tire and wheel.
This has been passed to the local area technician to investigate the enquiry/issue regarding a pothole/road surface.
They will carry out an inspection within the next 10 working days and if required arrange to resolve the issue.
Posted by Buckinghamshire Council at 12:08, Fri 25 November 2022
We have inspected the issue reported and have reviewed the category selected.
The category has been changed to ensure it is passed to the correct team.
State changed to: For Triage
Posted by Buckinghamshire Council at 12:54, Fri 25 November 2022
Please be advised that the investigation of claims is a lengthy process as all claims are checked against individual records held by our partners TfB. All claims are handled in strict order of receipt. We recommend that the following documentation is held in electronic format in case needed at a later stage:
- MOT certificate
- Photos of damage to the vehicle/premises
- Additional photos of the defect
- Receipted invoices
- Evidence to show an alloy is not repairable.
State changed to: Open
Posted by Buckinghamshire Council at 13:48, Fri 25 November 2022
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